Avi Santoso Pty Ltd

30-day refund policy

Effective 10 August 2026

The guarantee

Each product includes a voluntary 30-day money-back guarantee. If you are not satisfied with the product, you may request a refund within 30 calendar days of its purchase date. You do not need to prove that you completed every lesson or implementation step.

Products covered

The guarantee applies separately to The 3-5x AI Amplification Blueprint and The AI Operating System Implementation Kit. The Implementation Kit is a standalone $49 product that includes the Blueprint. If you buy the Blueprint first and later buy the Implementation Kit, each purchase has its own 30-day period.

How to request a refund

Reply to your purchase receipt or use the support contact shown on that receipt before the 30-day period ends. Include the email address used at checkout, the product to be refunded, and the Stripe receipt or payment reference. Do not send card numbers or account credentials.

What is refunded

An approved voluntary refund covers the USD purchase price paid to us for the identified product. It does not cover separate AI subscriptions, software charges, bank fees, currency conversion differences, or other third-party costs.

Limits on the voluntary guarantee

The guarantee applies to the first purchase of each product by a person or business. It does not create repeated 30-day periods for duplicate or replacement purchases of the same product. Requests made after 30 days are not covered for change of mind, dissatisfaction, failure to use the material, or a decision not to continue implementation.

These limits apply only to the voluntary guarantee. They do not limit remedies available under the Australian Consumer Law.

Access after a refund

When a product is refunded, the licence to use that product ends. You must stop using the material and delete or destroy copies under your control. If access is provided through an online platform, we may remove that access.

Processing time

We aim to submit an approved refund to Stripe within five business days. The refund is returned to the original payment method. Stripe, your bank, and your card provider control how long the funds take to appear and how currency conversion is calculated.

Chargebacks and payment disputes

Please contact us first so we can investigate an access, billing, or refund issue. This request does not prevent you from using any lawful dispute or consumer remedy available to you.

Consumer rights

The 30-day guarantee is additional to rights and remedies under the Australian Consumer Law. Nothing in this policy excludes, restricts, or modifies a consumer guarantee or remedy that cannot lawfully be excluded. Depending on the problem and whether it is major or minor, a buyer may have rights to a remedy even after the voluntary 30-day period ends.

Contact

For a refund or consumer-law request, reply to the purchase receipt or use the support contact shown on that receipt. Include the checkout email address and payment reference so the purchase can be identified.